Frequently Asked Questions

We provide tailored offshore solutions that empower mortgage companies to optimize costs, scale operations, and access top-tier talent. Below, we’ve compiled some of the most common questions from our partners. We’re just getting started! Reach out today and let’s discuss how we can help your business thrive.

How do I partner with you?

Start by clicking the “Book an Appointment” below to schedule a meeting with us. From there, we’ll arrange a Discovery/Intro Call where we’ll dive deep into your hiring needs and discuss how we can customize our solutions to support your business goals.

Our clients typically pay 60 – 70% less in salary costs when hiring through us as compared to hiring a comparable teammate in the US. Thanks to our transparent cost-plus pricing model, you’ll know exactly how much you can save on each hire. Our aim is to provide you with high-quality talent at a fraction of the cost of domestic hiring.

Our pricing is completely transparent. We operate on a cost-plus model, which means you’ll receive a detailed, itemized breakdown of all costs involved for each hire, including salaries, benefits, additional expenses, and our management fee. There are no hidden fees—just clear, predictable pricing for your peace of mind.

Yes, we specialize in customization. Whether you need specialized teams or unique workflows, we’ll tailor our offshore solutions to meet the specific demands of your business. Our flexibility and expertise allow us to build and grow teams that seamlessly support your company’s objectives.

Yes. Any employee you hire through us works full-time and exclusively for your business. They are dedicated to performing the tasks you assign, ensuring seamless integration into your team and processes.—

Our goal is to empower your US team to perform at their highest and best use, driving more business and creating greater value for your company. Your teammates will handle the minutiae of tasks—everything from administrative duties to process support—allowing your US team to focus on high-impact activities that contribute directly to growth. By seamlessly integrating into your existing processes, our offshore team helps you elevate your A-players to continue delivering great results for clients and referral partners.

Our IT and Onboarding team will work directly with your IT department to extend access to the necessary systems and tools. We take security very seriously and conversations with your IT department are critical in ensuring collaborative success.

Your teammate will work your hours or the hours you assigned to them. Typically, teammates follow US timezones. We understand that business needs vary, and some clients choose to adjust shifts to cover weekends, early mornings, or late evenings. Our team is flexible and adapts to your business requirements.

We operate a success-based model. If ever you’re unhappy with a teammate or with their service, you can terminate it anytime with 30-days of notice. Additionally, our Training & Support Team is constantly monitoring teammates to observe when additional training opportunities are required or when a personnel shift may be in order.

No. We believe in risk-free partnerships, which is why we don’t require a minimum contract period. You can experience our services without long-term commitments, and we’re fully dedicated to delivering the results that drive your success. We’re here to grow with you—on your timeline.